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How oricasino Handles Your Personal Data

At oricasino, your personal data is handled with clear rules: we collect only what we need to run your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions encryptedAccount deletion requests acceptedNo data sold to third parties24/7 privacy contact available
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oricasino How oricasino Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we use your personal data, want to request a copy of everything we hold, or need to update incorrect details, our privacy support team is…

Live Chat Open the chat widget inside your account dashboard any time — available 24 hours a day, seven days a week — and select 'Privacy & Data' from the topic menu to route your query directly to our data team.
Email Support Write to [email protected] with your registered email address in the subject line. We acknowledge all data requests within one business day and resolve straightforward queries within three working days.
Account Help Centre Log in, go to Settings, then select 'Privacy & Data Requests'. From there you can download your stored data, update your marketing preferences, or submit a deletion request without contacting us directly.
DATA SAFETY PRACTICES

Six Ways We Protect Your Information

Protecting the data tied to your account is an operational matter, not just a policy statement.

End-to-End Encryption

All data transmitted between your device and our servers — including DANA and QRIS payment tokens — travels over TLS 1.3 encryption. No payment credential is stored in plain text anywhere in our infrastructure.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can review and withdraw cookie consent at any time through the cookie settings panel in your account footer.

Account Access Logs

Every login to your account — including device type, IP region and timestamp — is logged for 90 days. You can view your own login history under Settings › Security to spot anything you do not recognise.

Data Retention Limits

We keep active account data for as long as your account is open. After closure, we retain only what depends on local law — typically transaction records for a defined regulatory period — then delete the rest.

Third-Party Data Limits

Game studios such as those powering Crazy Time or Speed Blackjack receive only anonymised session tokens — never your name, wallet address or QRIS identifier. Our data-sharing contracts with studios are reviewed annually.

Data Correction Requests

If any detail we hold about you is wrong — a misspelled name, an old phone number, an outdated GoPay account — you can request a correction via the Help Centre or by emailing [email protected] directly.

What You Asked About Our Privacy Policy

The questions below come from real account holders asking about how their data works at oricasino. If your question is not covered here, the [email protected] address and the in-account live chat are both monitored around the clock and will get you a specific, written answer — not a templated response.

We collect your full name, email address, date of birth and the payment identifier linked to your chosen method — DANA, OVO, GoPay or QRIS. We also store device and session data to protect your account from unauthorised access.

No. We do not sell or rent your personal data to any advertising network or marketing company. Payment processors receive only the transaction data needed to complete a specific deposit or withdrawal, and nothing else passes to them.

Once your account is closed, we delete personal profile data as soon as practically possible. Transaction records are retained for the period that depends on local law — typically a defined regulatory window — and then permanently removed from our systems.

Yes. Log in, go to Settings, and select 'Privacy & Data Requests' to download a copy of your stored data. Alternatively, email [email protected] and we will prepare and send your data file within three working days.

Go to Settings › Profile to update basic details yourself. For information you cannot edit directly — such as verified identity data — contact us via live chat or email [email protected] with the correction you need and supporting details.

Payment tokens are transmitted over TLS 1.3 encryption and are never stored in plain text. We retain only a masked reference — not your full wallet credentials — and our systems are audited for payment data security on a regular schedule.

We use session cookies for login continuity and analytics cookies to understand how you navigate the lobby. You can view and update your cookie preferences at any time through the cookie settings panel found in the footer of your account pages.

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